New Software System Snags TSB’s Online and Mobile Banking Customers

New Software System Snags TSB’s Online and Mobile Banking Customers

  • May 6, 2018
Table of Contents

New Software System Snags TSB’s Online and Mobile Banking Customers

TSB’s problems began Sunday night, April 22, after the bank completed its weekend-long migration to a platform called Proteo4UK. The migration involved the transfer of more than 1.3 billion records related to 5.2 million customers from Lloyds Bank’s IT systems. Soon after the migration was complete, customers began complaining that they weren’t able to access their accounts online or through their mobile devices, while others said they were seeing incorrect account information including zero balances.

Source: ieee.org

Tags :
Share :
comments powered by Disqus

Related Posts

Sapienz: Intelligent automated software testing at scale

Sapienz: Intelligent automated software testing at scale

Shipping code updates to the Facebook app, which is used every day by hundreds of millions of people, requires extensive testing to ensure stability and performance. At Facebook’s scale, this process requires checking hundreds of important interactions across numerous types of devices and operating systems for both correctness and speed. Traditionally, this has largely been a manual test design process, during which engineers devote time and resources to designing test cases.

Read More
Performance analysis of cloud applications

Performance analysis of cloud applications

Today’s choice gives us an insight into how Google measure and analyse the performance of large user-facing services such as Gmail (from which most of the data in the paper is taken). It’s a paper in two halves. The first part of the paper demonstrates through an analysis of traffic and load patterns why the only real way to analyse production performance is using live production systems.

Read More